Returns & Exchanges

Effective Date: Tue, Aug 19

At Vuelb.com, we want you to be fully satisfied with your purchase. This Refund & Return Policy explains when and how you can request a return, exchange, or refund.

Our return and refund policy is currently under development and will be available soon. We appreciate your patience and understanding as we finalize the details to provide you with the best service possible.

Insurance

If you choose to insure your order, an insurance fee of 3% of the goods’ value will be applied, with a minimum charge of EUR 5. This insurance is optional and designed to offer additional peace of mind during the delivery process.

Liabilty

We take full responsibility for the delivery of your goods to be sealed by the supplier . However, please note that we are not responsible for damages or defects to the items received. Such issues are directly related to the supplier, and we will assist you in coordinating with them for any claims or resolutions required.